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About Saunum

Saunum Group AS (Saunum) is an Estonian sauna technology company founded in 2014, primarily focused on developing electric heaters, sauna indoor climate devices, and sauna automation systems. What makes the company and its products unique is that all Saunum devices are equipped with patented air circulation systems that evenly mix the sauna air, maintaining consistent temperatures from the floor to the ceiling. This mechanical solution guarantees a uniform and healthy sauna climate in the steam room. Both the sauna and the assembly plants of Saunum’s partners are located in Estonia, specifically in Tallinn and Harju County.

Warehouse

All our products are available at our Tallinn warehouse, located at Suur-Paala 19, 11415 Tallinn. The entrance to the warehouse is at the back of the building. To pick up your goods, please call the number provided at the barrier and proceed to door number 4.

The warehouse is open from Monday to Friday, 8:30 AM to 5:00 PM.

Service

If a product purchased from Saunum requires maintenance or experiences any malfunctions, please contact us via email at info@saunum.com, by phone at +372 5562 7707, or visit our warehouse at Suur Paala 19, 11415 Tallinn. You can find more detailed warranty conditions for Saunum products here. 


We offer installation services for all Saunum products. Saunum specialist installation includes:

  • Transporting the products to the site.
  • Making electrical connections for the devices.
  • Installing the devices.
  • Laying the heater stones.
  • Providing guidance on how to use the device.

The exact price of the installation depends on:

  • Whether all communications have been previously routed or if separate preparations are needed.
  • Whether an old heater needs to be removed.
  • Whether the old heater needs to be disposed of.
  • The exact location of the site.

To receive a more precise price quote, please send us an inquiry.

Support

In addition to providing the best shopping experience, we aim to offer top-notch customer support. Have questions? Call our information hotline at +372 5197 5074; our staff is ready to assist you from Monday to Friday, 9:00 AM to 5:00 PM. You can reach out to us by phone, via Facebook Messenger, Instagram messages or by email at info@saunum.com.